Your customers will benefit from the accessibility of our conveniently located Cincinnati, Ohio distribution center.
Our centrally located facility is within 600 miles of 60% of zip codes in the United States. Most of your customers will receive orders within 1-2 days, which is essential when you’re considering the time-sensitive need for academic supplies and educational publishing items.
Our trusted shipping partners will pick up the order from our warehouse and ensure completed orders arrive at their final destination in a timely manner. We can even rate shop outbound packages to ensure the best ship method is utilized for package delivery
As an eCommerce operator, it’s important to note that over 20% of online orders ultimately end up as returns*.
While we hope that returns are the exception, not the norm, we realistically understand that returns are inevitable.
Returned items go through inspection and are scanned back into inventory by our staff. Items that are damaged or incomplete will be either recycled, refurbished, or discarded.
Our warehouse management system updates through every part of this process. This system syncs with your chosen sales platform and provides transparency at each point in the fulfillment process, so you’re never left wondering what happens to your items once they are out of your possession.