Long gone are the days when it would take a week for something you ordered on the internet to arrive at your home. As if a two-day delivery window were not fast enough, same-day delivery is now revolutionizing the way we shop. In the last...
Free shipping has become a major marketing and selling point for many ecommerce companies. And some consumers associate free shipping with free return shipping as well. Free shipping on returns becomes an effective marketing tool and helps you stand out from the competition. While some...
Most of the major trends in ecommerce for 2018 narrow to a single point: creating an excellent customer experience. For the logistics side of ecommerce, that means ensuring that both deliveries and returns are handled promptly and with no pain or frustration for the customer....
UPS is not waiting until 2018 to implement some of its rate hike. In fact, a price increase to a large part of its shipping services will take effect on December 24, 2017, right in the middle of the holiday shipping season. The higher shipping...
The expectations of today’s e-commerce customers are changing the shipping landscape. The former delivery window of 5-7 days is no longer considered acceptable, and deliveries within 2-3 days have become the norm for ecommerce deliveries. Amazon is partially the reason for the change in consumers’ demands. ...
Procuring products for your subscription box is one of the most important steps to retaining current customers and growing your customer base. Without products that appeal to your target audience, customers will not be interested in continuing their subscription. When first starting your business, you...
As your ecommerce business grows, managing your fulfillment operations in-house may become more than your business is equipped to handle. Fulfilling more orders requires additional warehouse space, hiring more employees, and possibly upgrading your order processing system. Once business volume warrants it, many businesses seek...
This upcoming holiday season, shippers will be paying even more for deliveries made by UPS. During selected weeks in November and December, UPS will be introducing their new peak shipping charges. These charges, which will be published on September 1, 2017, apply mostly to U.S...
Running a subscription box company comes with a lot of important decisions. Figuring out your market and how to grow it are two obvious ones. Another decision that is every bit as important, but less black and white, is knowing when you should consider outsourcing order fulfillment. As...
It’s not surprising to say that packing materials are necessary to keep items from getting damaged when shipping – but they need to look good to. Unfortunately, they can quickly become a big expense for a subscription box company. Here are five ways that you...