If you’re a business that regularly ships to customers, it’s never too early to start preparing for the holiday deluge. Thanksgiving, Christmas, New Year’s, and all the winter holidays are joyous times of festivities—but they can also mean a time of stress and missed deadlines...
There are many challenges when starting a business, especially an e-commerce one. Companies today need to build a brand backed by a strategy that will resonate with clients and influence them, ultimately outperforming the competition. Your Brand & Customer Goals Customers pay attention to more than your...
The distance your customer’s order must travel has a direct impact on shipping costs and what a customer must pay to get their order sent to them (if a shipper wants to maintain their margin at least). This is a principal reason for locating an...
When the conversation turns to e-commerce without a doubt, Amazon always gets mentioned. Jeff Bezos’s company has set the bar so high that it has created a new standard, the Amazon Effect, for the logistics and transportation industry. They have created a shipping paradigm shift...
While Amazon is known for its speedy shipping, it comes at a cost---a high one. The eCommerce giant continues to raise the bar for delivery speed and its overall service, leaving more shoppers saying, ‘I’ll Just Prime It’ out of convenience, referring to the company’s...
Many start-up and small companies choose to handle order fulfillment themselves, whether to save money or maintain control over their business. At some point, however, the question as to whether to outsource fulfillment will come up. For some companies, continuing to fulfill their own orders...
Ever since Amazon started delivering at lightening-speed, improving the efficiency of last-mile of delivery has been on the mind of every other online retailer and business. While e-commerce shopping expectations have risen in general, delivery expectations have skyrocketed. The delivery experience, which includes an on-time delivery,...
The holiday season is done, which meant a huge boost in sales for retailers. But with the sales comes the returns. No one likes a return---either making one or receiving one. Retailers must deal with many different types of returns during the holidays, from a...
Every year FedEx and UPS issue a General Rate Increases (GRI) which, while fully expected, causes waves throughout the industry. Most shippers are left feeling uncertain about the impact of the rate increases, with few options but to accept them. While the overall GRI the...
After much anticipation, UPS finally made its GRI announcement for 2019….and it affects the last week of 2018, too. The new rates, which are increasing by 4.9% overall, are effective December 26, 2018, leaving shippers with little time to make any adjustments. With the USPS...