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Information to Help You Succeed

Information to Help You Succeed

26 Mar The Rising Trend of Same-Day Delivery

Posted at 08:59h in Customer Care, MultiChannel Fulfillment, Warehousing and Distribution

Being an online retailer isn’t easy these days. Balancing increasing customer demands for faster delivery times with the cost of doing so is a challenge that every e-retailer faces. Delivering individual orders to customers’ homes is significantly more expensive than stocking a store, and customers...

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12 Mar How to Reduce Accessorial Charges for Small Parcel Shipping

Posted at 13:43h in Warehousing and Distribution

Just about every company is looking to lower costs and get better value for their transportation spend. Yet, not every company conducts a detailed freight invoice audit on a regular basis. Failure to reconcile shipping invoices can result in higher shipping costs, loss of carrier...

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22 Feb How Well Do You Know Your Subscription Box Subscriber?

Posted at 07:21h in Creative Co-Packing, MultiChannel Fulfillment, Subscription Box

Your idea for a subscription box might be unique, creative, and generate a lot of buzz…initially.  However that initial interest is not enough to sustain a business long-term.   Customer retention after the first few months is a challenge for all subscription box companies.  Knowing who...

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09 Feb The Bar Has Been Set By Amazon

Posted at 13:29h in MultiChannel Fulfillment, Warehousing and Distribution

The online retail environment is more dynamic than ever, with competition among retailers at an all-time high.  According to McKinsey, e-commerce in the United States has grown about 18% per year, and now accounts for almost 9% of all retail.  With such large growth in...

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17 Jan Same-Day Delivery and Exceeding Customer Expectations

Posted at 17:26h in MultiChannel Fulfillment, Warehousing and Distribution

Long gone are the days when it would take a week for something you ordered on the internet to arrive at your home.  As if a two-day delivery window were not fast enough, same-day delivery is now revolutionizing the way we shop. In the last...

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07 Jan Should Ecommerce Retailers Offer Free Returns?

Posted at 17:16h in MultiChannel Fulfillment, Warehousing and Distribution

Free shipping has become a major marketing and selling point for many ecommerce companies.   And some consumers associate free shipping with free return shipping as well.  Free shipping on returns becomes an effective marketing tool and helps you stand out from the competition.  While some...

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20 Dec Finding and Working With a Co-Copacker

Posted at 17:10h in Creative Co-Packing, Custom Packaging, MultiChannel Fulfillment, Packaging Design

How do you make your product stand out on the store shelf, when there are more than a quarter of a million food manufacturers and innumerable brands competing with you in the U.S. market? Consumers spend an average of 27 seconds looking at a product’s...

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13 Dec Three of the Biggest Trends in Ecommerce Logistics for 2018

Posted at 17:06h in MultiChannel Fulfillment, Warehousing and Distribution

Most of the major trends in ecommerce for 2018 narrow to a single point: creating an excellent customer experience. For the logistics side of ecommerce, that means ensuring that both deliveries and returns are handled promptly and with no pain or frustration for the customer....

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13 Nov UPS’s New Rate Increases to Hit During the Holiday Season

Posted at 12:03h in MultiChannel Fulfillment, Warehousing and Distribution

UPS is not waiting until 2018 to implement some of its rate hike.  In fact, a price increase to a large part of its shipping services will take effect on December 24, 2017, right in the middle of the holiday shipping season. The higher shipping...

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03 Nov Preparing for the Holiday Rush

Posted at 10:57h in Customer Care, MultiChannel Fulfillment, Packaging Design

The holiday shopping and shipping season has arrived---the most lucrative time of the year for most online businesses.  Now is a good time to assess your performance from last holiday season and create a shipping strategy for this one to ensure no orders are missed...

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