Being an online retailer isn’t easy these days. Balancing increasing customer demands for faster delivery times with the cost of doing so is a challenge that every e-retailer faces. Delivering individual orders to customers’ homes is significantly more expensive than stocking a store, and customers...
Just about every company is looking to lower costs and get better value for their transportation spend. Yet, not every company conducts a detailed freight invoice audit on a regular basis. Failure to reconcile shipping invoices can result in higher shipping costs, loss of carrier...
Your idea for a subscription box might be unique, creative, and generate a lot of buzz…initially. However that initial interest is not enough to sustain a business long-term. Customer retention after the first few months is a challenge for all subscription box companies. Knowing who...
The online retail environment is more dynamic than ever, with competition among retailers at an all-time high. According to McKinsey, e-commerce in the United States has grown about 18% per year, and now accounts for almost 9% of all retail. With such large growth in...
Long gone are the days when it would take a week for something you ordered on the internet to arrive at your home. As if a two-day delivery window were not fast enough, same-day delivery is now revolutionizing the way we shop. In the last...
Free shipping has become a major marketing and selling point for many ecommerce companies. And some consumers associate free shipping with free return shipping as well. Free shipping on returns becomes an effective marketing tool and helps you stand out from the competition. While some...
How do you make your product stand out on the store shelf, when there are more than a quarter of a million food manufacturers and innumerable brands competing with you in the U.S. market? Consumers spend an average of 27 seconds looking at a product’s...
Most of the major trends in ecommerce for 2018 narrow to a single point: creating an excellent customer experience. For the logistics side of ecommerce, that means ensuring that both deliveries and returns are handled promptly and with no pain or frustration for the customer....
UPS is not waiting until 2018 to implement some of its rate hike. In fact, a price increase to a large part of its shipping services will take effect on December 24, 2017, right in the middle of the holiday shipping season. The higher shipping...
The holiday shopping and shipping season has arrived---the most lucrative time of the year for most online businesses. Now is a good time to assess your performance from last holiday season and create a shipping strategy for this one to ensure no orders are missed...